By Mary Hartley

Do you say yes when you'd rather say no? Are you tongue-tied when you want to air a difficult issue or press for your rights?

The good news is that assertiveness skills that allow effective communication can be learned. In this book, Mary Hartley suggests several stratagems for dealing with people more confidently. She provides a series of practical exercises designed to help you develop a positive style of behaviour based on self-respect and respecting others.

The Assertiveness Handbook information

By Windy Dryden and Daniel Constantinou

This book puts assertiveness in context and offers practical, thoroughly researched, tried and tested advice.

Windy Dryden and Daniel Constantinou bring their wide and varied experience in psychotherapy and counselling, teaching and writing to this important subject. In clear and concise terms, they offer the necessary background information and targeted examples to help you coach yourself to assertiveness.

Assertiveness Step by Step information