Security Policy
Credit card security is something we take very seriously, and we take all steps to make sure that shopping with us is safe, secure, and worry free. We know of no cases of credit card fraud using our shopping system over the Internet. Your credit card details are processed on HSBC's secure web site, and your browser will show a padlock symbol to show that the site is secure when your credit card details are being taken.
Cookies are used by our shopping cart, which needs to put a 'cookie' on your computer to record what you have ordered. This is nothing to worry about, and is a feature of Windows. Some people are worried about cookies, and set up their computer to block them. If you do this you can not order from our shopping cart, but you can still order by phone or fax.
Our shopping cart is very secure. We use one of the most popular and secure shopping carts on the internet - Actinic Catalog. It uses a very high level of security to code your order, so that only we can read it. Your credit card details are processed on HSBC's secure web site, and your browser will show a padlock symbol to show that the site is secure when your credit card details are being taken.
For your added security we are registered with SafeBuy, who have checked our web site, and confirmed that our business conforms to their standards. Our registration can be checked by clicking the SafeBuy link. We conform with the requirements of the UK Data Protection Act,1998.
We respect your privacy, and will never give your E-mail address to anyone else. We will send you E-mails confirming that we have received your order, if there are any problems, and confirm when we have sent your order. We would request that you give us your correct E-mail address, as many E-mail address given to us with orders are not correct. This does make it difficult for us to contact you about your order if there is a problem. We do not send marketing E-mails to personal E-mail addresses (spam).