HomeSend Mail This is the secure shopping cart for all our websites

Worldwide Shipping

We ship worldwide, but certain limitations apply. Some products are not suitable for sending abroad, such as many liquids or glass bottles that can break. We will notify you about any problems that we find.

All pricing is in UK Pounds. We provide a currency converter on the shopping cart, but remember this conversion will not be exact, and is only a guide, as the actual conversion will be done by your credit card company.

Your order will be sent by Airmail, and packages will reach any country within 7 days of posting. Any further delay will be due to customs clearance, and postage within your country, over which we have no control. We do not provide tracking of orders.

Each country has its own Customs Policies. We try to keep up to date with these, but can not know every policy in every country. We recommend that you check with the Customs Authority in your own country to see that the goods you order will not be blocked by Customs. We describe the goods we are sending you on the Customs Declaration, which we stick on to the package for Customs to see. Where we know of Customs restrictions, we will notify you. Some countries charge an Import Duty on goods going through customs. It is up to you to find out about these policies for your country, and to pay any extra duties imposed.

US customs and FDA regulations do not allow us to send Pharmacy Only Medicine and some other items to the US.

We do not ship to certain countries due to security or customs problems, and we have removed these countries from the list of countries in our Shopping Cart, so that if the country is not in this list we will not be able to send orders there.

Value Added Tax (VAT) at 17.5% is charged on the value of all goods we supply abroad. Due to the extra administration that would be involved in supplying orders outside the EU on a VAT exempt basis we currently charge VAT on all orders sent abroad to all parts of the world.